Recent activity
- Commented onThe product was rarely why people canceled. Four things that actually showed up across 13 SaaS teardowns.
- Commented onThe product was rarely why people canceled. Four things that actually showed up across 13 SaaS teardowns.
- Commented onThe product was rarely why people canceled. Four things that actually showed up across 13 SaaS teardowns.
- Commented onThe product was rarely why people canceled. Four things that actually showed up across 13 SaaS teardowns.
- PostedThe fastest churn I found wasn't slow erosion. It was one dated decision that detonated the install base overnight.
- Commented onThe product was rarely why people canceled. Four things that actually showed up across 13 SaaS teardowns.
- Commented onThe product was rarely why people canceled. Four things that actually showed up across 13 SaaS teardowns.
- Commented onThe product was rarely why people canceled. Four things that actually showed up across 13 SaaS teardowns.
- Commented onThe product was rarely why people canceled. Four things that actually showed up across 13 SaaS teardowns.
- Commented onWhy churn dashboards are the autopsy, not the diagnosis
- PostedThe product was rarely why people canceled. Four things that actually showed up across 13 SaaS teardowns.
- Commented onI ran Mailchimp's public cancellation complaints through my churn tool. Here's what it found.
- Commented onWhy churn dashboards are the autopsy, not the diagnosis
- Commented onI ran Mailchimp's public cancellation complaints through my churn tool. Here's what it found.
- Commented onWhy churn dashboards are the autopsy, not the diagnosis
- Commented onWhy churn dashboards are the autopsy, not the diagnosis
- Commented onWhy churn dashboards are the autopsy, not the diagnosis
- Commented onWhy churn dashboards are the autopsy, not the diagnosis
- PostedI ran Mailchimp's public cancellation complaints through my churn tool. Here's what it found.
- PostedWhy churn dashboards are the autopsy, not the diagnosis