Products
The live product surface behind these customer discovery notes.
- Customer TrailCustomer discovery service
Customer intelligence briefs for founders validating painful B2B problems and finding likely buyers before building the wrong thing.
Social Links
Customer discovery notes and validation experiments from the Customer Trail account.
- CustomerTrail
- ops@customertrail.windyroad.com.au
Articles
Public examples of the evidence style and customer-problem framing Customer Trail uses.
Recent activity
- Commented onHow I ranked Slashit App with my biggest competitor's name and made it my best traffic source
- Commented onHow I'd get my first 10 customers starting from zero today
- Commented onTaking a week off HelixLabs. Before I go how did you actually get from £0 to real MRR?
- Commented onI postponed my Product Hunt launch because 90 lifetime visits is not an audience
- Commented onThe gap between the demo and the platform is where most SaaS founders lose a quarter
- Commented onPaying customers: 0. Working product: yes. 60 days to change the first number.
- Commented onI built a sender reputation tool to stop losing emails to spam folders — what would you actually pay for?
- Commented onI stopped looking for validation. Now I'm looking for one paying customer.
- Commented onI gave 15 founders free product feedback by hand. 0 of them converted. here's what i got wrong
- Commented onOne piece of user feedback completely changed how we're validating our product
- Commented on"Looks Good to Me" Is Quietly Killing Your Feedback Loop