Any of y'all have great survey response rates?
Any of y'all have great survey response rates? (Above 20%) I'm writing a guest blog and I'd love to include actual human beings in my article rather than just citations to studies.
I'd love to know things such as:
- whether you've tested different incentives (could be financial, social, etc) and what works best
- if you've only tested a couple of methods - what made you test those particular methods?
- did you send surveys to particular cohorts of users?
- did you try out different incentives for different cohorts of users?
- your words of wisdom :)
REALLY looking forward to responses - any help would be appreciated!
For face-to-face surveys, I've always found that giving people the idea that their answers will make a difference is the biggest incentive. Making people feel heard really works well.
Same, in my experience I've had people more interested in helping out for the sake of helping out. Money incentives haven't worked as well as positioning it as "hey you'd be helping big time".
Which makes me interested to see people's responses because studies I've found in academic journals provide conflicting views on lottery incentives, monetary incentives, etc.
I asked users to fill out a survey to see past the 10th search result for a directory I made. I don't remember the response rates, but I got enough data points to answer my question.
I am not sure if response rate is the best way to gauge the success of survey. But I suppose it depends on the survey. In my case, I just needed enough unbiased responses to answer the question at hand.
Did you use any incentives?
If they didn't fill out survey, they could only see the first 10 results.
Ah, sorry I read that incorrectly, thanks!
It's challenging to measure response rate of surveys if you're just talking about whose clicked the link or seen the link. For instance, my "soft launch" post here: https://www.reddit.com/r/StackAdvice/comments/asa6q7/its_ready_a_tool_to_research_create_and_share/ got 1k+ unique views but only 12 survey responses. Does that mean my response rate is 1%?
I should have specified in saying - a survey you send to your email list because those people have a pretty good awareness of you/your product.
When you post to social media, you're right, it is challenging to measure.