Does anybody have a favorite live chat tool (like the kind you can embed on a landing page) that integrates directly with slack?
What I expected would happen after adding live chat: Answering prospects about features, closing deals fasters
What happened: Existing clients sending messages asking random stuff ..lol
What site/page did you put it on?
I installed a live chat to our product's one-page sales page during a product launch and got real questions from prospective customers.
The best part wasn't that I could close deals, it was that I found out what people were asking that was already answered on the page so now I can figure out what changes to make to the landing page!
Same one page sales page, I bet what they thought was 'hey this where we spoke before, better hit up that chat again'.
Don't get me wrong, I think the think the whole thing of them having a direct access to my phone is amazing.
Look into Slaask
We use Crisp.chat, you can chat directly with your customers through Slack.
Are you using it mainly for sales, customer success/support, or something else entirely?
Sales.
I’ve had good experiences with drift in that case. Integrates fully with slack.
Thanks man. Drift is super nice but seemed overkill for what I really need.
Ended up checking out https://small.chat and I think it's perfect!
small.chat looks cool!
Looks interesting. Generous free tier as well!
What I particularly like about Drift is the flexible API. Allows a lot of flexibility and personalisation of when the dialogue opens/is shown, as well as the message contents themselves.
The small.chat guys frequent the local JavaScript Meetup in my town. One of them did a presentation on how they built small.chat, it was really interesting! Nice guys too
Super cool! Pretty sure we are gonna upgrade to a paid plan, it's a great product.
Oh yeah that does look good and way cheaper than intercom and the like.
This comment was deleted 8 years ago