4
14 Comments

Does anybody have a favorite live chat tool (like the kind you can embed on a landing page) that integrates directly with slack?

Does anybody have a favorite live chat tool (like the kind you can embed on a landing page) that integrates directly with slack?

on February 2, 2019
  1. 5

    What I expected would happen after adding live chat: Answering prospects about features, closing deals fasters

    What happened: Existing clients sending messages asking random stuff ..lol

    1. 2

      What site/page did you put it on?

      I installed a live chat to our product's one-page sales page during a product launch and got real questions from prospective customers.

      The best part wasn't that I could close deals, it was that I found out what people were asking that was already answered on the page so now I can figure out what changes to make to the landing page!

      1. 1

        Same one page sales page, I bet what they thought was 'hey this where we spoke before, better hit up that chat again'.

        Don't get me wrong, I think the think the whole thing of them having a direct access to my phone is amazing.

  2. 1

    Look into Slaask

  3. 1

    We use Crisp.chat, you can chat directly with your customers through Slack.

  4. 1

    Are you using it mainly for sales, customer success/support, or something else entirely?

      1. 1

        I’ve had good experiences with drift in that case. Integrates fully with slack.

        1. 3

          Thanks man. Drift is super nice but seemed overkill for what I really need.

          Ended up checking out https://small.chat and I think it's perfect!

          1. 2

            small.chat looks cool!

          2. 2

            Looks interesting. Generous free tier as well!

            What I particularly like about Drift is the flexible API. Allows a lot of flexibility and personalisation of when the dialogue opens/is shown, as well as the message contents themselves.

          3. 1

            The small.chat guys frequent the local JavaScript Meetup in my town. One of them did a presentation on how they built small.chat, it was really interesting! Nice guys too

            1. 1

              Super cool! Pretty sure we are gonna upgrade to a paid plan, it's a great product.

          4. 0

            Oh yeah that does look good and way cheaper than intercom and the like.

  5. 0

    This comment was deleted 8 years ago