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All you need to know about SaaS user onboarding

One thing we learned from running Userlist since 2017: it's not about your user onboarding tools, it's about your mindset. You can create killer onboarding with a few DIY emails. But only if you know what you're doing.

Our team has learned a lot over these years, and compiled a shortlist of things each founder should know about user onboarding. We’re promoting this knowledge in all our demos, interviews, and talks.

Today we published a detailed guide that will help you adopt the right mindset. Enter User Onboarding: The Ultimate Guide for SaaS Founders.

Inside you'll find:

  • What is user onboarding?
  • Why is user onboarding crucial for your SaaS business??
  • How to figure out user onboarding for your SaaS product?
  • User onboarding principles
  • Your user onboarding tools
  • Setting up your onboarding system
  • What “behavior-based” onboarding means
  • What user behavior to track
  • How to apply this to your own SaaS business model
  • How we do user onboarding at Userlist
  • Start simple, improve gradually
  • How to transform this into an organizational routine

Click here to read the guide.

Let us know what parts were useful, and how we can make it better. If you have a minute, please help us spread the word by sharing this tweet 💛

on October 13, 2020