Day 33: I stopped asking for typed feedback first.

Day 33 of building MeetDone.

Tiny change today.

But I think it matters more than it looks.

I stopped asking users to type feedback first.

Now the flow is:

- pick one reason

- if none fit, hit "other"

- then type

That sounds smaller than it is.

Because if someone is already leaving, a blank text box is a lot of work.

And most of the time, I do not need a paragraph first.

I need direction.

Stuff like:

- too expensive

- not clear enough

- need more proof

- not relevant

is already enough to tell me where to look next.

If they want nuance, "other" is there.

I think this is where a lot of feedback collection quietly breaks.

We ask for a level of effort that does not match the moment.

Then we wonder why:

- response rate stays low

- only the most opinionated people answer

- the feedback we get feels heavier than it is representative

Right now I would rather get 20 quick signals than 2 essays and silence from everyone else.

Because the point is not collecting longer text.

It is reducing the next product decision.

That is the rule I am using more now:

make feedback easier than leaving.

If the user wants to say more, great.

But I do not want typing effort to be the price of giving feedback.

What has worked better for you:

multiple choice first, or text box first?