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Does this CRM system help your pain points? Feedback please.

Hello everyone, we have developed CRM system only for SaaS companies. Recently we have been doing CRM market research about SaaS companies who use CRM systems.

As SaaS founders or users can you send us your feedback about our page?

Visit website: https://www.sumasa.io/ Features Video Tutorials: https://www.sumasa.io/en/video-tutorials/ Would love to hear feedback and also show our project.

on September 14, 2020
  1. 1

    We would be a potential user of your system. We are looking for a CRM to help with

    • Understanding which user is where in the sales pipeline
    • Sending Marketing Emails and tracking them
    • Understanding revenue per client
    • Managing the contracts, e.g. individual pricing for large enterprise clients
    • Billing of metered usage

    In a previous project in 2018 we used Zoho which was good. But we always ran into constraints like "not more than 5 Emails per Minute", and "not more than 100 Api calls per day" in our plan which was not communicated in the pricing. It was clearly not ready for marketing automation since the constraints were scaled by seats. And we needed one seat only and more seats were too costly. However, having the data structure in the user space was great.

    On your landing page, I miss pricing details and details on the features I get.

    1. 1

      Hi @darou we don't have an API calls constraints.
      The deal management page is not ready yet and we have not exactly decided on our prices so you couldn't view them.
      Here is the some of features that you need:

      • Task management
      • Segmentation for contact and companies. Categorize leads with the custom filters and tags you have.
      • Create custom roles for different teams.
      • Assign ticket to other teammate or different department
      • Sales team can prefer to useful email templates(soon)
      • They can call online from the system and see the call activity and short messages.
      • CRM save contact and company information by email.
      • Report incoming call and outbound call.
      • You can add custom fields to contact or company detail page.
        If you interest you can try for 30 days its free. https://app.sumasa.io/register
        I would love to hear feedback and we can make a video conference, skype, mail or etc.
  2. 1

    Good design. When I read "simplest", what comes first to my mind is: Compared to what? How is it simpler? It would be nice if you could show HOW your CRM is simpler by:

    a) See what are common tasks people do on a CRM
    b) Make a video/article on HOW you make these tasks simpler

    1. 1

      Thank you for your feedback, that is very important to us. In fact, we have recorded videos about task etc(watch here https://www.sumasa.io/en/video-tutorials/ ) but new videos/articles can be added to explain why it is simpler. We will share with you again what we new added to our page.