FAQ Hub Product Update: Turn Support Docs Into Grounded AI Answers
Every hour a founder spends context-switching away from their code editor to answer tier-1 support tickets is an hour stolen from shipping features. FAQ Hub converts your existing documentation, PDFs, or site URLs into an in-app AI support portal and chat widget in under 4 minutes—giving you your engineering momentum back.
Seamless In-App Delivery
Flexible Support Surfaces: Launch as a floating chat widget, inline help portal, standalone hosted Help Center, or an instant Command+K search modal.
Style-Isolated Performance: Built with Web Components and Shadow DOM encapsulation so the widget loads lightning-fast without leaking CSS into your application.
Multi-Tenant Dashboard: Manage support across multiple SaaS products from a single unified interface with completely segregated knowledge bases.
Editorial Management & Hallucination Control
Multi-Source Ingestion: Auto-generate structured help categories and articles from raw documentation, PDFs, or web pages.
Human Gatekeeper Workflow: AI accelerates draft creation, but team members retain full authority to edit, review, and approve articles before anything goes live.
Second-Level Verification Judge: Every AI-generated response is evaluated against your grounded knowledge base by a secondary verification model prior to output, ensuring strict hallucination control.
Smart Escalation & Predictable Pricing
Contextual Escalation: If confidence drops below threshold or a customer requests human help, full chat context routes directly to Slack, email, Telegram, or an n8n workflow.
Flat-Rate SaaS Tiers: Starting at $49/mo for Solo Founders—no per-seat growth taxes or per-resolution financial penalties as your user base scales.
Try It On Your App Today Set up takes 4 minutes, and you can test the entire workflow with a 7-day free trial (no credit card required).
👉 Get started at faqhub.io
