Gather actionable feedback from your customers at every touchpoint
Hey IH,
Just wanted to test an idea:
- A quick and easy way for businesses (including offline businesses) to capture customer satisfaction and feedback at different touchpoints. No technical knowledge required.
- Customer satisfaction/feedback will be captured via a quick and simple survey form.
- Each survey will be accessible by QR code, link, or embed - meaning you can "link" to your survey at any point in the user flow. For offline businesses, this means you can stick a QR code on a coffee cup (just an example)
- Feedback/scores can be explored in a dashboard in real-time
Would love to hear your thoughts.
Like Hotjar?
Yes very similar to their feedback polls.
Apologies, I didn't mean that to sound negative. I do think it's a good idea, especially with the addition of offline capture - I think you're really onto something there. Good luck man!