Hi,
I'm new to the community. I just launched MVP of Runly, a platform to schedule and run background jobs for developers. I am having trouble converting the little bit of traffic the site is getting to signups.
Any tips or suggestions?
After spending some time going through the site, I can get a sense of what your product does. I am a developer myself and I do find it inconvenient using existing tools to run long-term repeated background tasks. However, I can't get a sense of why your products are better, and why I should switch. I think the landing page could also be improved so I can instantly get what problems you are trying to solve and what value I get from using your stuff, instead of having to figure it out myself after going through multiple links.
Thanks for taking the time to go through the site! Will definitely take this to heart and work on updating the landing page.
Could you give me some examples on
-who your ideal client is
-what they are currently doing
-what they would do on your site
-why do i need to do it on your site
For reference, my app trainermade.com is also built on C#/.NET and I was trying to figure out if I would use Runly, but I guess I don't understand what your USP or value prop is.
I think our ideal client is a developer or team of developers building applications that do some sort of data processing -- data processing that is too intense or too long-running for a web server (you wouldn't want to make your users wait for it during a web request).
I think it's easier to explain with an example: e.g. if you wanted to get the weather using a weather API for 1,000 separate locations and wanted to periodically update the weather on a schedule of 5 minutes or so. You could do this using Lambda or Azure functions and some queues and whatnot. A competent developer could make that work with some engineering effort. We are trying to make a scenario like that trivial to implement. You would create a job that does the meat of the work -- hit the weather API and update your datasource that your frontend uses. You then upload that job to Runly and we manage the deploying and scaling to your nodes (which could be in the cloud or on your own hardware) as well as the scheduling for you.
Besides the devops stuff, the value-add that I find most compelling (which I'm realizing we don't mention anywhere on the landing page - it is buried in the docs) is the ability to then easily integrate feedback on that long-running job in your frontend. We provide a bunch of JS components that you can drop on your page to show progress bars, retry buttons, and more.
So, the gist is, it's nothing you can't already do with some development know-how. It's more about making it easier and helping developers fall into the pit of success when it comes to scaling and best practices for usability of long-running jobs.
if that is the case, the first thing your landing page needs to say is something like (this may not be exactly what you do) 'we execute your long-running code so you can focus on more important tasks' or something to that nature 'we solve x by doing y'...happy to chat if you want more clarity. my email is on my profile.
It is not clear what problem this is solving that your audience can’t already solve with the infrastructure they already use.
The idea we are trying to sell that maybe we aren't making it clear on the landing page is that we are making it easier and seamless to do things as a developer that you are probably already doing. e.g. easy to integrate feedback into your webapp on long-running jobs. easier to do deployments of background jobs than something like Azure Functions or AWS lambda.
I'm thinking we need to get to more of that on the landing page instead of burying it in the docs.
I think I do get what your service is about. For an MVP it doesn't look bad! What I'm interested in is, what do you mean with trouble converting?
One last thing I wonder is, what is your unique value proposition towards bigger services like these?
Conversion rate is 7%. Most traffic is coming from a Google Ads campaign we recently started. I gave myself a crash course on Google Ads last week and kicked off a search & display campaign at $10/day. It hasn't really generated the traffic I was expecting.
I'm realizing we don't really talk about the unique value proposition on the landing page. I feel like we make a lot of points in the documentation, but it doesn't seem like people are getting that far.
Few things I noticed right away:
I think the biggest problem here is it's unclear to me what this service actually does. The first bit of copy on the landing page seemed to indicate it was like a Lambda, but as I dug deeper it was less and less clear to me how it works.
Thanks for the feedback!
Yes, we chose to launch with .NET/C# as that is what I have worked with the longest and am most familiar with. Although we have grand plans to support JS/Python/Ruby if we can get some traction. Maybe that should be clearer.
We aren't trying to compete with lambda or other serverless function platforms. It's more of a way to run background jobs using your existing infrastructure and cloud assets allowing them to play nice with each other.
And it is prescriptive in the way it allows jobs to be run so that you can do things like standardize on output and provide pre-built frontend components to give the user feedback.
I think the biggest hurdle I was having before launching was trying to distill what this is and what it can do into a quick little blurb. I feel like it is nuanced and I guess we haven't gotten there yet.
I've done numerous feedback for online stores, which are having traffics no/low sales at all. The traffic-no-sales problem is common in ecommerce. Just do a search in Shopify forum and you'll discover how many store owners are crying for help.
When I look at your site, there are a few problems:
No social proofs
you should add logos, customer reviews, partners logo, related tweet, etc
No history
You should create more external footprints, like blog posts, product hunt logo, etc
Where did you get the users?
If your visitors are not relevant, it isn't going to convert them into signups.
Why no about us on the top nav bar?
Just put more items on the top menu bar. There are too few items now
Put a live chat widget
try to capture customers before they leave
All of the above are trying to build trust with your potential customers. You can compare yours with mine (a Shopify app) and give me feedback. So you can put yourself in my shoe. https://www.seo-product-optimizer.com/