Here are some tips for support in your SaaS' Slack community

Recently, I’ve had the opportunity to chat with a number of startups folks that have a Slack community.

Based on this, I’ve listed some tips & tricks to deal with product-related questions. Wanted to share this with you!

Our team is exploring this topic for a new product and we consider to start a chat group around community support/success/edu as well. I’d love to have a chat with you in case this resonates! If so, please let me know in the thread. 🙏