I've read that getting your first 10 SaaS customers tends to be hardest but if you can get 10 customers typically you can get 100 and if you can get 100 then typically you can get 1000 and so on and so forth.
The first 10 customers are difficult because these customers determine if your product is actually useful. However, this is entirely dependent on where your ideal target audience is available.
The inception of Draftss.com took place on IH where we got a few customers. However, our first 10 customers were from IH and Reddit.
Can you explain a bit about how you used Reddit to get customers?
We're getting a bit of installs for Link Reminder but no paying customers. We've just been posting on your typical entrepreneur subreddits but generally, if your username isn't known and you're doing this, you get downvoted.
We try to reach out to people via email and LinkedIn but response rates are pretty low.
I think this is true.
Over a few different startups, here's how I (or we) got the first 10 customers...
B2B SaaS product for gyms:
Direct sales, hustle, turning up on their doorstep and doing sales meetings.
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On-demand photographer booking platform for marketing teams:
A mix of referrals (hitting up my network) and cold emails
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Online jewellery store:
First 20 sales were preorders from friends before spending a dollar on product etc
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Sales for Founders course:
An email offer to my newsletter list. Was actually only 7 sales (I limited the first test batch to 7 participants) but sold out in 17 minutes and could easily have sold 10+
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Ecommerce marketing tool:
Cold emails followed by demo calls
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Hope that helps - happy to go into detail if you have any questions :)
@patwalls got his 10. Care to share?
Sure, I actually just responded in my milestone thread:
https://www.indiehackers.com/product/pigeon-for-gmail/-LiuWaYjHHm_N0pcR9mr?commentId=-Liy5btE1iyX9wYaQvxz