How do you communicate with your existing customers? - great article with tips

Sometimes we are looking for approaches on how to increase lead generation but forget to communicate with existing users and make them become our best help to earn and develop the product.
Great article, good insights.

https://www.linkedin.com/pulse/20140512211207-7006635-6-things-we-do-that-don-t-scale-but-help-us-succeed/?utm_campaign=meetedgar&utm_medium=social&utm_source=meetedgar.com