I feel like I know nothing about what people do and the problems they have. What are some ways you learn how things work in order to solve problems ?
The best way is to get a job at a company that aligns with your interests. Spend enough time there to get a good grasp on the customer, their needs, and how the company solves their needs.
The best but the longest way is to dive into the domain like if you are interested in software development, become a software developer (I told you it's the longest way:)
But there are maybe less time-consuming ways:
Basically by talking to people who are in a group that you want to solve problems for, and/or observing them as they go about their work.
Once you talk to enough people in a group, patterns start to emerge.
Alternatively, you can take a broader approach by going to the online places that these people communicate with each other (Reddit groups, forums, Quora, blogs, etc) - their “watering holes” - and analyze their problems there. This is an approach Amy Hoy calls “Sales Safari.”
Thanks for mentioning Amy Hoy and Sales Safari. It's an interesting concept
I call it community marketing, but as it has more of a ring to it might switch to Sales Safari instead 😄
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