How HelpKit Achieves A Sub-2% Churn: We Keep It Human
https://www.helpkit.so/blog/how-we-achieved-sub-2-percent-churn-saas
Hey folks! Dom, founder of HelpKit here. I recently posted on X that my SaaS HelpKit's churn has hit sub 2% churn and some people really wanted to know my thoughts on why that is.
So I grabbed my fav cold brew and thought about the three main reasons I attribute to it.
