Every business focuses on customer feedback to improve its products and services. It's also the most difficult part of the business. Some may put a lot of effort into getting feedback from their users.
Here are few ways of doing it,
Personalized reach out
Reward for feedback
Put survey link on social media
Feedback popup on the website
Email survey to customers
The strategies listed above will assist you in achieving them. But don't chase your customers every time for feedback, It's waste of time and efforts. Instead, you can use a feedback popup on your website, blog, or newsletter to capture users' reactions through emojis. Tools like emojics.com do this in a better way. Also, I saw this similar tool like emojics but on a lifetime deal
https://saasmantra.com/deals/emojise
Hope you can find it helpful!