A few days ago @drmauii wrote a comment on my post:
no time/ability to sell stuff I do :-( guess is a common problem. Where are all the IH marketing/selling guys hanging these days??
I think he is right. This is a common problem here.
When you listen to the IH podcast you often hear successful founders saying "talk to people" and "make your first sales one by one". I am ok with talking to people in general, but I find whenever I try to do this in a sales context I get blocked. It feels dishonest and "salesy" when I am pushing something, rather than just talking to them without a goal. I am very much allergic to this sensation.
So I thought of three solutions to this.
Get over it, push down the feeling, and just sell.
Build a match-making site where people who like sales can meet people who have products with potential. If a sales person sees a product they think they can sell, they negotiate a deal to work together for commission or flat rate towards some specific and well-defined goal like "grow from 10 MAU to 100 MAU".
Find people who are discussing the problem online already and post replies with my product as the solution. Find them on Twitter, Reddit, GitHub, forums, search, etc.
Option 1 is out for me. We get to choose our own character and I don't want to become the type of person who can push something without feeling uneasy. Other people are ok with that and that is great, but it's not me.
Option 2. I spoke to a good friend of mine who has a lot of marketing and sales experience and they said that this match-making site probably wouldn't be attractive to people who love to sell. They want big money for making phone calls, not detailed action plans for small amounts of money. Basically they are the opposite of me and get a kick out of pushing things and succeeding at it. Making a sale is their "it compiles, ship it".
Also it would take a lot of work to build that site, and then I'd have to market and sell it to find users. So the site itself would have the problem it is trying to solve. Uh oh, infinite recursion detected! Abort!
The third idea, finding users online, I think has legs. What I like: 1) No infinite recursion sales product vortex don't cross the beams 2) instead of trying to direct a conversation ("salesy" and "pushy") you're just helping somebody with their problem 3) you can do it from the comfort of your developer cave 4) there was a person on IH podcast a while back who did exactly this to grow a business from 0 users [can't remember exactly which interview it was but it was technical and they just broke $100k per annum].
In fact @akfaew from IH has already built a product https://syften.com/ to support this workflow: finding places where potential customers are talking about the problem your product solves. I am not affiliated with @akfaew or Siften - I just think it looks cool and solves this problem nicely. I hope it gets a ton of users!
So I'm going to try this third option myself with my Excel and Word add-ins, and I will report back.
PS I also think this option is a great way to validate product ideas before building anything. Are users talking about the problem you solve out there in the world? If they are you might be onto something.
Hi Chris, one thing missing here. #4 think about the sales proposition from the user side. From a fellow dev in a cave, research suggests a focus on what users want. If you target what people want, and they actually want it... there is no uneasy salesy feeling - because you are delivering what they want. That uneasy feeling is only when you are trying to convince them of accepting what you want. So put full focus on user needs and over deliver to what they want. That way - no convincing necessary.
Excellent suggestion, thanks.
Hi Chris,
I want to echo what @netfalcon is saying - that sales doesn't have to feel dishonest if you're providing value to the people who benefit from your product.
Also, finding users online - such as in option #3, might work for you - however the internet limits a lot of feedback & when talking to people about your product in person, you're going to get a lot more quality feedback, quickly.
Things like real-time body-language, initial thoughts or confusion around your product, throwaway comments that the user sees as unimportant, but maybe are insightful for you are all missing when you don't talk directly to your user.
You might not have to do that forever, but especially in the early days you want to be testing your assumptions quickly & using those insights to continually improve your product.
It's a good point and I very much agree that person-to-person communication is worthwhile and high bandwidth. I've had the exact experience you mention (throwaway comment being super important information). Also agree strongly with testing assumptions quickly.
If you haven't read any of Seth Godin's books, they are worth a look. He heavily emphasizes permission marketing and building your tribe. Content marketing, done correctly, also opens the door for qualified users to come to you rather than you chasing them. "Inbound marketing" and "social selling" are a few of the other terms you might want to research.
Thanks for those tips on things to research, will do!
Any book in particular you would recommend?
I listened to the audio of This Is Marketing. But, he's written others that are more recent. Maybe check out a few of the reviews and see if one of the other titles is more on point for your focus area or start with his blog to see if his writing is a good fit for you.
Hey, thank you for these kind words. You made my day.