For a while, I celebrated every new signup.
Then I realized signups are just people saying, I'm curious.
The second session is where they answer a much more important question:
Did this solve enough of my problem to come back?
That changed how I think about product growth.
Instead of asking:
How do we get more users?
I've started asking:
Why did this user come back while 20 others didn't?
The answers have been surprisingly small:
They tried to accomplish a real task.
They personalized the product.
They came back with a specific goal instead of just exploring.
Those behaviors have taught me more than any acquisition report.
Curious how other founders think about this:
What's the earliest moment where you know a new user is likely to become a long term customer?
I'd love to hear what patterns you've discovered.