People will ask ChatGPT before paying you. So we built around that.
Follow-up on mindPick (async Q&A for professionals).
Last post I talked about the repositioning - charging actually makes MORE people ask, not fewer.
Now about the other problem we tried to resolve.
The reality we can't ignore:
Before anyone pays $XY to ask an expert a question, they're going to ask ChatGPT first. That's just how it works now.
They'll get a generic answer. Maybe it's enough. Usually it's not, because ChatGPT doesn't know their specific context, industry nuance, or what actually works vs. what sounds good in theory.
But by then, the moment's passed. They've moved on. Or they've convinced themselves the generic answer is "good enough."
Our thinking:
What if that first AI conversation happened on OUR platform - with the expert's actual knowledge built in?
Not generic ChatGPT. An AI trained on the expert's real answers, opinions, frameworks. The stuff they'd actually say.
Asker explores with AI first (free or cheap). If they need the real human - the nuance, the judgment call, the "here's what I'd actually do" - they escalate. Expert gets paid. Asker gets what they really needed.
The funnel becomes:
AI exploration → "Actually, I need the real person for this" → Paid question
Instead of:
ChatGPT → "Good enough I guess" → Gone forever
What we're betting on:
AI gives information. Experts give insight. We're not replacing the expert - we're capturing the moment before people give up and accept a generic answer.
Question for founders here:
Has ChatGPT killed a sale for you? What was the product — and did you change anything after?
Thank you for any fresh pair of eyes on this problem :)
