Sales management & automation for ecommerce businesses
Hi all,
I'm working on a side project which aims to improve the management and the automation of the sales process for online stores.
Probably the international market is saturated, but I am trying to launch this project locally, in Romania (where I am coming from) and then expand, if it will be the case.
I have an initial list of features I am developing right now, but as I've never run an ecom business, I would appreciate your help if you would like to share your ideas on how I can improve the software. For example, what would make your life easier, what features would you need from your ecom platform or what reports would you like to extract from your sales history.
Here is a list of what I've thought till now
Multichannel order management
Connect multiple sales channels (your own ecommerce websites, marketplaces, price comparison websites etc) and manage the orders coming from multiple sources, from a central dashboard. You will be able to generate invoices and packing slips with a click of a button.
Customer notifications
The customer will be notified by email on each change of status: "We are preparing your order", "Your order has been prepared for delivery" etc.
Inventory syncing
Keep in sync the inventory across all sales channels, in real time.
Product management
Create and edit products which will be automatically synced with the sales channels. Change the price, stock, description, images and so on, and the changes will be visible across all sales channels.
Business Intelligence
Generate reports to obtain insights from your sales:
- average order value
- number of sales on a monthly basis
- sales stats compared to previous months
- most sold items
- most sold categories
- most bought together
CRM
Keep track of your customers, their past orders, LTV, most bought products etc.
That's all for the moment :)
Keep yourself motivated!
