Send me your welcome email for review 🔍

Thank you @gczh :) I've summarised my feedback below, let me know if you have any queries.

1. Subject line: if you haven't already, think of a catchy header and remember to include your product/company name (sounds obvious I know)
   2: Intro: always good to start with thanking or welcoming your readers so it's good you've covered that - you could also add the scheduling of your newsletters (weekly, monthly, etc.) if you have that confirmed and if you don't then you could say they're shared "regularly" or the regularity isn't confirmed yet
2. Content: I like how you've detailed the OKRs so you're clear upfront with your readers - both in terms of what they'll get and what you're looking to achieve - and I believe this will help in building rapport with your readers
3. Contact: the social links you've shared are great! I notice that interview scheduling is key for you so using a scheduling tool here might be efficient (I've seen calendly used quite frequently)
4. Conclusion: the housekeeping note is useful and it's a good idea to suggest for readers to share the newsletter - perhaps you can have a drafted tweet to make it easier for readers to share
5. Images: including a picture of yourself or of you conducting an interview (or anything else which is personable) would work well for this email as it's all about getting to know each other so I think it's important for you to do that from the first interaction
6. Unsubscribe: you've probably considered this already but just as a reminder, be sure to provide an unsubscribe option - it's very common and it'll avoid users having to ask you to remove them (of course I hope this doesn't happen but I think its nice to give the user a choice)

No problem @girishw - I've replied to your email :)

I've shared most of my findings on this post :)

I just noticed one type - in the second sentence it should say "last week you signed up..." - perhaps get a friend to proof read before sending :)

Hi @mizan, no problem, happy to help! Thank you for sharing the context and landing page.

1. Subject line: this is clear and contains the relevant information
2. Intro: it's nice to give a personal introduction so it's good you shared your name and title/relation to the product - perhaps you could start by thanking the user and then introduce yourself
3. Conclusion: it's good that you've provided various levels of support so that the user can answer questions themselves as much as possible and know how to get in touch if they have further queries - I think you could extend this to the feedback as it may be better to include details on how feedback can be shared (via a call, survey, email, etc.) in the body of the email rather than an afterthought
4. Images: 1-2 images may break up the email and could make it more personal and exciting - your email isn't a lengthy one so it's not a big deal to leave out images if you prefer
5. Social media: if you're present on social media then it may be helpful to share these links in your email.

Hi @gordon, thank you :) I've read lots of articles and newsletters and concluded on the components below for the welcome email I'm sending, I should highlight that there could be more (or less) and it may be different for you depending on your product. All the best!

1. Header: make it catchy to encourage users to open the mail
2. Introduction: maybe add something personal to build rapport (about you, your company mission, etc.)
3. Content: don't overload the reader (for the first mail at least) and if its lengthy (>5 min read) then perhaps suggest how long the read will be
4. Conclusion: summarise your mail and key points/actions
5. Images: have some to break up the text or make it interesting or just to intro yourself
6. Social media: include relevant links
7. Unsubscribe: provide this option
8. Measures of success: think about these before sending your mail and remember to measure yourself against them after you've sent the mail

Hi Sjors,

Thank you for sharing!

I've understood the purpose of your email to be understanding your users' pain points, please do correct me if I'm wrong though. I've summarised some of my thoughts below:

1. Header: if you haven't already, think of a catchy header as this will encourage more people to open the email

2. Introduction: I think it's really nice to provide a personal background as it can help to build rapport with the reader

3. Content: I read the request for action a few times but I don't fully understand what is required of the reader, some questions which came to my mind were:

   • It says "First, let me know..." so is there a second question?
   • Should I pick from the list of challenges? Or provide my own answer for the challenge?
   • What "number" should I be emailing?

4. Conclusion: I like that you've ended by reminding readers why this is important and relevant now

5. Bits to add: you may have considered these bits already but just in case I've listed a few items you can add to your email if you like:

   • Images: either of the logo, tool or even yourself (you'll probably need context to a pic of yourself lol - it could go with the intro where you've shared your personal background)
   • Social media: if you/your product are active on social media then I'd include links to these
   • Unsubscribe: providing this option is very common and it'll avoid users having to ask you to remove them (of course I hope this doesn't happen but I think its nice to give the user a choice)

   I think overall you might benefit from someone proof reading the email, just to help with grammar and language. I can help if needed :)

   Hope this is helpful for you!

I forgot to mention one other point... on the user guide, it might be useful to get a friend or current user to give feedback on the guide to do a sense check. Again you might have done this already but I just had the thought so I wanted to let you know.

Hi Jon,

Thanks for sharing! I love how small this world is :)

This is a really well structured and understandable email. I must say I've been reviewing more welcome newsletters so some of my feedback may not be applicable but I've shared my thoughts:

1. Header: if you haven't already, think of a catchy header as this will encourage more people to open the email - I guess people will open your email as they've signed up to use it already so this may not be as crucial

2. Greeting: I like the idea of making it personal like you've done with "Hi [insert name]"

3. Content: the 1-2-3 guide makes it simple for the user which is good and the link for the further guides is great - this way they are able to answer as many questions as possible on their own

4. Conclusion: it's a lovely idea to offer support and request feedback - I'd highlight here how users can do this e.g. twitter, email, chatbot, etc. as this will not only help the user find the best route in but it'll also help you to think of the best support channel you can provide

5. Bits to add: you may have considered these bits already but just in case I've listed a few items you can add to your email if you like:

   • Post note: a short note to given some background to yourself and the product - this could potentially go in line with your feedback request as making it personal can encourage readers to respond
   • Images: either of the logo, tool or even yourself (you'll probably need context to a pic of yourself lol - it could go next to the note about your background for example)
   • Social media: if you/your product are active on social media then I'd include links to these
   • Unsubscribe: providing this option is very common and it'll avoid users having to ask you to remove them (of course I hope this doesn't happen but I think its nice to give the user a choice)

   I hope this helps you!