Any good affordable options for multiple products which offers the following?
Update:
We reviewed few more
HelpSpace - Nice
HelpCrunch - Nice
HappyFox - Ok
Zoho One - Finalised
We finalised Zoho One as its a more all-in-one solution. Hopefully won't be disappointed!
Thanks!
For #2 on your list try produktyf.com and let me know what you think. I am working on Categories and Items records which will allow you to associate customers and notes with different products or projects for easier organization. Its free for now and if you end up using it I will provide lifetime subscription once implement paid features.