Thrilled about our first 'real' indie hackers approach in e-commerce land
As an IT company, we work with clients in the e-commerce segment on a regular basis. During these projects, we learn time and time again that reviews and feedback are an insane USP. They’re at least (if not way more) as important as a good product. Good reviews give sellers a chance to improve their order flow and product every time a sale is made.
What we see is that reviews are often something customers are asked for through standardised e-mails after placing an order. Key here is that these e-mails almost always concern getting feedback on the product rather than the order process. We think it’s time for a change. What if online merchants are able to receive precious reviews on the order experience of their webshop? By collecting this feedback, they’re able to optimise their order flow and make sure customers don’t drop out. Extremely important here is to make sure that this is kept as simple as possible, and the feedback is collected at an early stage - when the buying experience is still fresh. Later, when the product is received, we’d obviously like to hear about that as well.
This is why we built ReviewDodo. The worlds most client engaging e-commerce review system. We collect reviews based on the order process, so merchants can improve their sales funnel. Create an optimal order process and receive immediate feedback on it, not just once the customer has received their product. Better ordering flow and reviews mean more sales. This way no frustration of delivery time or mistakes has any influence on their first thoughts. Then, once the product is received, customers get an option to finalise their review, now more specifically on the product as well. Because they previously reviewed the order process - and thus are engaged already - chances are they’re willing to expand that review on a product level. This way we serve beautifully formed, detailed reviews from order to product.
The whole idea was built from a hackathon, from nothing to concept in a few hours. We’d love to hear your thoughts on the idea, the design and the landing page itself. https://reviewdodo.com/. We’re currently beta testing the product with some known partners of ours (webshops). If you have the time, we’d really appreciate your opinion on some subjects;
- The general idea and the concept of the product - what do you think?
- Landing page design, textual and visual - did we miss anything, is everything clear? Does pricing seem fair?
- Advertisement wise - how would you promote a/this landing page, what resources, platforms, forums, channels would you use?
- Are you or do you know any webshop owners who we could have a chat with to improve the product concept?
Really looking forward to your replies, cheers!
