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11 Comments

UrbanGennie - need feedback

Hello All,

Just launched my animated video MVP and would love your feedback - https://www.urbangennie.com/

Is it something that interests you? Why/Why not?

Any other comments or opinions would also be great.

Any tips for improvement?

Regards,

on March 13, 2022
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    It needs a lot more explanation about what it does, for who and probably most importatntly - why this app. Will it be cheaper, have more workers, more user friendly,.. ?

    Why would potential users sign up for the waitlist or fill out a survey? They don't trust it yet and they might need something in return. Like a promise of a free genie or something.

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      Thanks lauko for your feedback. These are all great points and I've added more clarity on the landing page. In terms of motivation to sign up for waitlist, these are very good suggestions and I am working on what option will work.

      Thanks a ton on your feedback, truly appreciate it!

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    Hi Vibha, here are some quick thoughts:

    1. I'm not sure what your primary target audience is, but at least in the United States, we spell the word genie with one "n" — I understood what you were going for right away, but it just looks like a typo to me.

    2. Depending on your target market the concept is a fairly mature one at this point (TaskRabbit, Handy, etc.), so I think you need to either find an under-served niche, or make it much more clear what the advantage of your service is over other existing platforms. Alternatively, you could be operating in a developing market, without a good solution like this.

    3. "Uses artificial intelligence to enhance user experience" - this feels like a non-sequitor buzzword sentence. That's a huge red flag for me. How exactly do you use AI?

    4. What markets are you launching in? Who is this for? I'm much more likely to consider a startup like this credible if they have believable claims, so if you said - "we'll be launching our first pilot in Jakarta, or Phoenix Arizona", I might be interested if I happen to live in one of those places. Right now am I supposed to assume that you will operate everywhere in the world all at once?

    5. Related to #4 - you just need a lot more information. Everything about this currently is vague and generic.

    Good luck!

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      Griffin, I can't thank you enough for your positive and helpful feedback. I've made notes and have edited my landing page to add more clarity and information. If you have time, feel free to let me know if things are any less vague now.

      The app will be US and Canada based but I need to give the pilot locations a little bit more thought before I can add it to the page - will do so shortly as well.

      Again thanks a ton, truly appreciate it. Feel free to let me know if I can assist you in any way.

      Regards,

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        Good start! The additional content is definitely an improvement. I still think the Genie/Gennie thing is a real issue for you. You seem to freely alternate between spellings in your copy. I would strongly recommend that you switch to urban genie, with one n, or find a different name.

        You also need a quick "elevator pitch" at the top of the page. It takes a minute to figure out exactly what you're offering.

        As for helping me, if you ever want to feature Instagram posts on your website, give https://behold.so a try 🙂

        Cheers,
        Griffin

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          Thanks Griffin. Also, Behold looks really nice. I love the flowing structure of photos on the front page and the overall design is so very clean. Will definitely use it and share it with folks I know.

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            Thanks for the kind words! 🙏

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    I think it's something that I would find very useful, as I think many people would. Therefore my question would be, why isn't there already a startup doing this? (I know of a few startups that do something similar to this, but none has -IMHO- dominated the market - at least where I live.)
    Not to be critical, but I would encourage you to look at the constraints and reasons why this might NOT work, in order to understand how to solve them.
    If I were you, I think I would start by talking to professionals in your area/country that you would like to have available for customers to book, and ask them if they would be keen on joining such a platform. I'm sure you would find a lot of valuable insights.

    Aside from this, I would avoid using catchphrases like "machine learning" just to add validity to the product. Users are interested to understand what they get out of your product (compared to a competitor), not how you do it.

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      Great feedback - you are right, there is lots of competition in this space but no one has dominated yet.

      I have my hypothesis on what is not working but since you bought it up - Have you tried any other apps/platforms to hire services? If yes, what worked well and what did not?
      If not, why not?

      Also great point on not using catchphrases, I'll keep that in mind.

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    Good idea. I’d recommend adding content in your landing page that explains what it is, as opposed to just the video.

    Also like the idea of emphasizing that it’s a marketplace for buyers and gennies.

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      Great point on adding explanation on the landing page, appreciate the feedback!