We’re Building an AI-Powered Discord Support Bot — Would Love Your Feedback
Hey everyone 👋
Over the past few months, we’ve been building Reliant — an AI-powered Discord ticket bot designed to make server support simple, automated, and data-driven.
The idea came from noticing how fragmented Discord support still is. Most servers rely on basic ticket bots that:
Only create panels
Don’t provide analytics
Have zero automation
Require manual handling for repetitive questions
So we built something more complete.
Reliant combines:
• AI auto-replies for common questions
• Smart ticket summaries
• A full web dashboard
• Staff performance analytics
• Unlimited ticket handling
• Simple, no-code panel deployment
Our goal is to turn Discord support from a “moderator headache” into a scalable support system.
We currently have:
300+ active servers
1,000+ tickets resolved
99.9% uptime
We’re targeting gaming communities, Web3 projects, SaaS companies running support servers, and fast-growing online communities.
Now I’d love honest feedback from fellow builders:
Is AI automation inside Discord support actually compelling, or overkill?
Would you pay $6.99/month for AI + analytics if you run a community?
What’s missing from most Discord ticket bots in your experience?
If you’ve built in the Discord ecosystem before, I’d especially appreciate your insight.
Happy to share the demo link if anyone wants to test it 🙌
