WP/TASK relaunched: already 4 customers in the first week
After 4 years I relaunched WP/TASK and have already acquired the first 4 customers. When I launched for the first time I had no contacts, I hadn't created partnership with other freelancers like me.
The offer was not clear. Now I only offer two packages: a monthly subscription and an annual subscription. If you sign up for the annual one, you get two months for free. You also get an extra hour a month of support for your WordPress site.
Why did I decide to relaunch it?
Because I often receive support requests for hacked sites, down sites, with updates that create conflicts, etc...
So here I am again with WP/TASK
Nice! How did you acquire your first 4 customers?
Also, what happens if someone approaches you to get $40 service with a poorly developed website that has already caught malware? Are you charging any onboarding fee, or are you cleaning and hardening someone's website for $40, and then he can cancel?
Hey there, thank you for your questions.
I got my first 4 customers thanks to my partnerships. I work for agencies and other freelancers, so they need a service like mine for their customers. It's obviously easier than looking for customers directly.
If someone needs just to fix an hacked website, usually I can fix it within 1h. The price for 1h is $40, so if you get the monthly I'll help you and also you have 4 weeks with uptime monitor, backups and updates. ;) Of course you can cancel anytime via gumroad.